Contact and support

QboConnect is operated by ibeanz inc. For connection help, privacy questions, or requests to remove stored connection information, email victor@ibeanzinc.com.

Connection problems

Start Connect or Reconnect from the QuickBooks page in your business application. Complete the process in the same browser, and return to your application after QuickBooks confirms the connection. If the link expires, start a new connection attempt.

When contacting support, include the name of your business application, an approximate time of the problem with your time zone, the error message, and a correlation ID if one is available. Redact private information from screenshots.

Do not email passwords, API keys, authorization codes, access or refresh tokens, complete connection links, or customer records.

Disconnect or request deletion

See how to disconnect to revoke QuickBooks access. For a deletion request, identify your organization and the business application involved without including credentials or customer data. We may verify your authority before acting.

Security concerns

Report suspected unauthorized access or security issues to the same email address. Describe the issue without sending credentials or sensitive records.